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Resumen

In this article, based on service design thinking, I will sort out the common methods in service design theory with the design process of the double diamond model proposed by the British Design Institute, such as stakeholder relationship diagrams, user journey diagrams, service blueprints, etc. At the same time, combine the summarized method with the brand image building process which is suitable for Chinese national conditions to explore the brand image building method suitable for Chinese intangible cultural heritage brands. This will also provide a new direction for the research on intangible cultural heritage branding.

Año de publicación
2021
Número de páginas
444-455
Editorial
Springer Science and Business Media Deutschland GmbH
Idioma de edición
English
ISBN-ISSN
23673370 (ISSN); 9783030808396 (ISBN)
URL
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85112026842&doi=10.1007%2f978-3-030-80840-2_52&partnerID=40&md5=a4ae745fac323e78ff468232e84b2582
DOI
10.1007/978-3-030-80840-2_52
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