Nurturing the human capital: Exploring the role of essential skills and competencies for the Sustenance of Cultural and Heritage (ICH) tourism-A systematic literature review

Tourism, as well as ICH, boosts the country's economy. Humans are the most significant aspect of intangible cultural assets and tourism, because other resources cannot meet goals and many factors influence institution development. The purposes of the current study are twofold, i.e., to explore the role of human resources in the preservation of intangible cultural heritage and to examine the process of maintaining and developing skilled and efficient human resources in the sustenance of ICH. To collect data, the articles from databases were searched using keywords and ultimately sixteen articles were reviewed and analyzed. The study findings suggested that unlike tangible heritage, which can be physically touched, intangible cultural heritage is more difficult to preserve. It is being neglected due to a lack of government initiative as well as other social or financial factors. Due to the host community's lack of skill, as a result of inadequate training, the potential for human resource development is also being overlooked. Training guidelines can be prepared for maintaining ICH.