Zheng, L., Wo, C., Wang, S., Li, Y., & Mao, R. Experience design of batik art based on Kano model. 59, 102-108. https://doi.org/10.3969/j.issn.1001-7003.2022.01.015
L. Zheng C. Wo S. Wang Y. Li R. MaoKANO model Batik Experience design Intangible cultural heritage user demand User experience user experience map