TY - JOUR
KW - experience quality
KW - Intangible cultural heritage (ICH)
KW - Intangible cultural heritage tourism (ICHT)
KW - Kunqu Opera
KW - Perceived authenticity
KW - Satisfaction
KW - WORLD
KW - cultural heritage
KW - heritage tourism
KW - Life satisfaction
KW - modeling
AU - Wenwen Lu
AU - Yongjun Su
AU - Sitan Su
AU - Jie Zhao
AU - Li Zhang
AB - In the era of the experience economy, intangible cultural heritage (ICH) is now much a richer in terms of authenticity, which largely enriches the tourist experience. This study aims to apply authenticity theory to the field of intangible cultural heritage tourism (ICHT) and to analyze the relationship between the dual dimensions of tourists’ perceived authenticity (constructivism and existentialism) and experience quality and satisfaction. A total of 302 valid questionnaires were collected and analyzed using structural equation modeling through a survey of Kunqu Opera, a World ICH in China. The results of this study confirm that the dual dimensions of authenticity (constructive and existential) have significantly different effects on experience quality and satisfaction. Furthermore, with regard to the mediating effect of experience quality, experience quality plays a partially mediating role between existential authenticity and satisfaction. However, constructive authenticity is a positive influence on satisfaction through existential authenticity and experience quality. This article is concluded with a discussion on the theoretical and managerial implications.
DO - 10.3390/su14052940
M1 - 5
N1 - Publisher: MDPI
N2 - In the era of the experience economy, intangible cultural heritage (ICH) is now much a richer in terms of authenticity, which largely enriches the tourist experience. This study aims to apply authenticity theory to the field of intangible cultural heritage tourism (ICHT) and to analyze the relationship between the dual dimensions of tourists’ perceived authenticity (constructivism and existentialism) and experience quality and satisfaction. A total of 302 valid questionnaires were collected and analyzed using structural equation modeling through a survey of Kunqu Opera, a World ICH in China. The results of this study confirm that the dual dimensions of authenticity (constructive and existential) have significantly different effects on experience quality and satisfaction. Furthermore, with regard to the mediating effect of experience quality, experience quality plays a partially mediating role between existential authenticity and satisfaction. However, constructive authenticity is a positive influence on satisfaction through existential authenticity and experience quality. This article is concluded with a discussion on the theoretical and managerial implications.
TI - Perceived Authenticity and Experience Quality in Intangible Cultural Heritage Tourism: The Case of Kunqu Opera in China
UR - https://www.scopus.com/inward/record.uri?eid=2-s2.0-85126362633&doi=10.3390%2fsu14052940&partnerID=40&md5=45662f088f41b04f9f97b5057e069a72
VL - 14
SN - 20711050 (ISSN)
ER -