02287nam a2200337 4500000000100000008004100001260002000042653002800062653002100090653001400111653002300125653002400148653002200172653002200194653003300216653003400249653002200283653002300305653002300328653002900351653002300380653002300403653002400426100001200450700001200462245006000474856015300534490001500687520120500702020004201907 d bSpringer Verlag10aArtificial intelligence10aComputer science10aComputers10aCultural heritages10aCultural reflection10aDesign frameworks10aDesign guidelines10aIntangible cultural heritage10aIntangible cultural heritages10aInteractive mural10aInteractive system10aInternet of things10aInternet of Things (IOT)10aInternet of things10aLongitudinal study10aPublicly accessible1 aW.H. Lo1 aK.H. Ng00aDesigning an interactive mural for cultural reflections uhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85035139645&doi=10.1007%2f978-3-319-70010-6_53&partnerID=40&md5=e0dae199c4f80464af0b8e39be802a680 v10645 LNCS3 aWhile many cultural heritage projects currently exist, few explore how to record and transform intangible heritage into a publicly accessible collection. This paper presents an interactive system combining the Web and Internet of Things (IoT) technologies to create an internet-linked interactive mural that allows visitors to listen and interact with crowdsourced life stories. Our findings highlight positive user reactions and some evidence of the interactive system being able to support cultural reflections. While the life stories appeal to most of the adults, younger children were less patient and interested in listening to them. Instead they were attracted to visual projections and the unobtrusive technology. We propose a design framework, outlining three design aspects necessary to understand and design engaging and immersive user experience. The use of interactive mural enabled us to understand the challenges of preserving and sharing intangible heritage so that they are heard and can be reflected upon in greater depth. The paper also outlines recommendations for future work to include a long term longitudinal study and to introduce mechanism for reviewing crowdsourced content. a03029743 (ISSN); 9783319700090 (ISBN)